Terms of Service

Last updated: August 1, 2026 ## 1. About these terms These Terms of Service govern access to lodesignlab.com and the digital strategy, design, development, content, AI and automation services offered by LoDesign Lab (“we”, “us”). By using the website or ordering a service, you confirm that you have read and accepted these terms. If a signed proposal or service agreement conflicts with this page, the specific agreement controls for that engagement. ## 2. Eligibility and acceptable use You may use the website only for lawful purposes and must provide accurate information when contacting us or ordering services. You may not attempt to disrupt the website, gain unauthorized access, introduce malicious code, scrape protected content at scale, impersonate another person, or use our materials in a way that infringes rights or violates law. ## 3. Proposals, scope and delivery A project begins only after the scope, price, timetable and payment terms are confirmed in writing. Estimates and schedules depend on timely client feedback, approvals, access and materials. Requests outside the agreed scope may require a revised quote or timeline. We may use qualified contractors or technology providers while remaining responsible for managing the agreed service. ## 4. Client responsibilities The client is responsible for the accuracy, legality and rights clearance of supplied text, media, trademarks, datasets, credentials and instructions. The client must review deliverables and provide consolidated feedback within the agreed timeframe. Delays in access, materials or approvals may move delivery dates. ## 5. Fees, invoices and cancellation Fees, taxes, milestones and due dates are stated in the applicable proposal or invoice. Work may be paused when payment is overdue. Deposits and completed work are generally non-refundable, except where mandatory law provides otherwise. Cancellation fees reflect work already completed, committed third-party costs and reserved production time. Consumer cancellation rights, where applicable, remain unaffected. ## 6. Intellectual property Each party retains ownership of materials it owned before the project. Once all agreed fees are paid, the client receives the rights expressly granted in the proposal to the final approved deliverables. Drafts, rejected concepts, working files, methods, reusable components, tools, prompts, systems and know-how remain ours unless agreed otherwise. Third-party assets remain subject to their own licenses. ## 7. AI and third-party services Some services may use AI systems, hosting, analytics, automation, media or other third-party platforms. Outputs can require human review and may contain errors or similarities to other material. We apply professional review appropriate to the project, but the client remains responsible for final approval and lawful use. Availability, policies and performance of third-party services are outside our direct control. ## 8. Confidentiality and privacy Each party will protect non-public information received for the project and use it only for the agreed work, except where disclosure is required by law. Personal data is handled according to our Privacy Policy. Do not send sensitive information through general contact forms unless requested and protected by an agreed process. ## 9. Warranties and limitation of liability We provide services with reasonable professional care but do not guarantee uninterrupted website availability, specific rankings, revenue, leads or business outcomes. To the maximum extent permitted by law, neither party is liable for indirect or consequential loss. Our aggregate liability relating to a service is limited to the fees paid for that service during the six months preceding the event, except where liability cannot legally be limited. ## 10. Suspension and termination We may restrict access or terminate an engagement for material breach, unlawful activity, abuse, security risk or overdue payment, after reasonable notice where appropriate. Provisions concerning payment, confidentiality, intellectual property and liability survive termination. ## 11. Governing law and changes These terms are governed by the laws of the State of Israel, and competent courts in Israel have jurisdiction, subject to mandatory consumer law. We may update these terms from time to time; the “Last updated” date identifies the current version. Material changes apply prospectively unless the law requires otherwise. ## 12. Contact Questions about these terms may be sent to office@lodesignlab.com or through the contact page. We aim to answer clearly and resolve concerns fairly. *This page provides general contractual terms and is not legal advice.*